Report a Problem

Water Quality Problems

For water quality problems such as fish kills, water well problems, unusual odors, sewage spills, stream buffer damage, dirty stormwater, etc. contact one of the following:

  • Tennessee Department of Environment and Conservation (TDEC), 1-888-891-TDEC (8332)
  • TDEC Nashville Field Office (local), (615) 687-7000
  • Metro Stormwater Division, (615) 862-4600, stormwaterquality@nashville.gov OR report a problem HERE
  • File a complaint under Tenn. Code Ann. § 69-3-118(a) with TDEC by filling out the online form.
    • You can do this by phone, but in writing is always advisable.
    • In the field on the form that says “Ask TDEC your question,” the first line should say “COMPLAINT UNDER TENN. CODE ANN. § 69-3-118(a)” to get their attention.
    • Unless determined to be “duplicitous or frivolous,” a complaint made pursuant to § 118(a) triggers a duty to “immediately serve a copy of it upon the person or persons named in the complaint, promptly investigate the allegations contained in the complaint, and notify the alleged violator of what action, if any, the commissioner will take.” Tenn. Code Ann. § 69-3-118(a). TDEC has 90 days to resolve the issue.
    • WE WOULD ADVISE YOU TO TAKE AS MANY PICTURES AND VIDEOS (PREFERABLY DATE/TIME, GEO-STAMPED, ETC.) OF THE ISSUES AS YOU CAN, AND SEND THOSE TO THE SHERIFF, THE COUNTY STORMWATER COORDINATOR, TDEC, AND OTHERS.
  • Michael Scott, Williamson County stormwater coordinator, (615) 790-5809, michael.scott@williamsoncounty-tn.gov or fill out the stormwater complaint form.

For erosion problems, submit the location, problem, and images to TDEC’s Stream Restoration Map.

Logjams Under Bridges

 
State Roads (Hwy 96, Hwy 100, Hwy 46, I 40, I 24, I 65, etc.), and Franklin Road (US 31):
County Roads
    • Williamson County: Highway Superintendent Eddie Hood, Williamson County Highway Dept, (615) 790-5596, eddieh@williamson-tn.org
    • Davidson County: Department of Public Works, (615) 862-8750 or use HUB Nashville Portal
    • Cheatham County: Road Superintendent Robert Hester, (615) 792-4240.
    • Rutherford County: Road Superintendent Greg Brooks, (615) 898-7856
    • Dickson County: Road Superintendent, (615) 446-2638, tellis@dicksoncountytn.gov 
City Roads
    • Franklin: Street Director Steve Grubb, (615) 791-3254, joeY@franklintn.gov
    • Nashville:  Department of Public Works, (615) 862-8750

Wildlife Removal

If you have venomous snakes, beavers, or other unwanted critters, call your local Wildlife Removal service. 

Wildlife Rehabilitators

If you see an abandoned or injured animal, contact a certified wildlife rehabilitator.

Local Stormwater Office Contacts

If you observe a stormwater surge or would like to report stormwater runoff issues, call your local stormwater office:

  • Davidson County, (615) 880-2420 or stormwater@nashville.gov 
  • Rutherford County, (615) 898-7732
  • Williamson County, (615) 790-9506
  • City of Franklin, (615) 791-3218
  • City of Brentwood, (615) 371-0080
  • City of Dickson, (615) 790-5608

Illegal Dumping

Under the Solid Waste Act, dumping of solid wastes without a permit is illegal. Contact your local environmental Field Office or your local public works department if you live in an urban area.

Road side dumping should be reported to local authorities or Tennessee Highway Patrol – litter control program.

TDEC Field Offices

1-888-891-TDEC (8332)
Solid.Waste@tn.gov

List of Tennessee Department of Environment and Conservation Field Offices

Local Government Contacts

Williamson County

County Mayor Rogers Anderson:
1320 W. Main St. Suite 125
Franklin, TN  37064
(615) 790-5700
Email

County Commission 
1320 West Main Street
Franklin, TN 37064
(615) 790-5712
Current County Commissioners

City of Franklin

Mayor Ken Moore

109 3rd Avenue South
Franklin, TN 37064
Office: (615) 791-3217
Home: (615) 794-9863
Email: ken.moore@franklintn.gov
Website: www.kenmooremd.com
Current Board of Mayor and Aldermen

Davidson County

Mayor Freddie O’Connell

100 Metro Courthouse
Nashville, TN 37201
Phone: (615) 862-6000
Email: mayor@nashville.gov
Website: www.nashville.gov
Find your Council Person

Cheatham County

Mayor Kelly McCarver

100 Public Square
Ashland City, TN 37015
Phone: (615) 792-4316
kerry.mccarver@cheathamcountytn.gov
Website: cheathamcountytn.gov
Current County Commissioners

Rutherford County

Mayor Joe Carr

County Courthouse, One Public Square, Room 10
Murfreesboro TN 37130
Phone: (615) 898-7745
Fax: (615) 898-7747
Email: countymayor@rutherfordcountytn.gov
Website: https://rutherfordcountytn.gov/